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TERMS & CONDITIONS
Terms and Conditions
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Welcome to ESSIEN CARE PRODUCTS! These Terms and Conditions ("Terms") govern your use of our website and the purchase of cosmetic products ("Products") available at ESSIENCAREPRODUCTS.COM ("Site"). By accessing and using the Site, you agree to be bound by these Terms. If you do not agree with any of these Terms, please do not use the Site.
1. General Information
1.1 Company Details
ESSIEN CARE PRODUCTS
ZWIJNAARDSESTEENWEG 104 C, 9000 GHENT BELGIUM
INFO@ESSIENCAREPRODUCTS.COM
1.2 Eligibility
To place an order on this Site, you must be at least 18 years of age or the legal age of majority in your jurisdiction. By making a purchase, you represent that you meet this age requirement.
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2. Use of the Website
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2.1 Account Creation
To access certain features or purchase Products, you may need to create an account. You are responsible for maintaining the confidentiality of your account login details and for all activities that occur under your account.
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2.2 Prohibited Activities
You may not use our Site for any unlawful or fraudulent purposes. Any misuse of the Site, including but not limited to hacking, spreading malware, or attempting to bypass security measures, will result in the termination of your account and legal action if necessary.
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3. Product Information
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3.1 Product Descriptions
We strive to ensure that the Products on our Site are accurately described. However, we do not warrant that the descriptions, images, or other content on the Site are accurate, complete, reliable, or error-free. Colors may vary slightly depending on your device’s display settings.
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3.2 Pricing
Prices for our Products are subject to change without notice. We reserve the right to modify or discontinue a Product at any time without prior notice. Any discounts or promotions are subject to their own terms and may expire without notice.
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4. Orders and Payments
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4.1 Order Acceptance
Once you place an order, you will receive an email confirming receipt of your order. This confirmation does not indicate acceptance of your order. We reserve the right to cancel or limit the quantity of any order for any reason, including inaccuracies or suspected fraud.
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4.2 Payment
All payments must be made using the methods specified on the Site, including but not limited to credit cards, debit cards, and third-party payment processors like PayPal. By submitting an order, you represent that you are authorized to use the chosen payment method.
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4.3 Taxes
The total price of your order includes any applicable taxes based on your location. You are responsible for any additional duties or customs fees that may apply for international orders.
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5. Shipping and Delivery
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5.1 Shipping Policy
We offer shipping to various areas around the world. Shipping fees and delivery times vary based on your location and chosen shipping method. Estimated shipping times are available at checkout and in our Shipping Policy . All shipping times are estimates and not guaranteed.
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5.2 Delivery Issues
If your order is lost or damaged during shipping, please contact us immediately at info@essiencareproducts.com. We will work with the carrier to resolve the issue. However, we are not responsible for delays caused by carriers or customs.
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5.3 Risk of Loss
Once we deliver the Products to the shipping carrier, risk of loss and title pass to you. If the order is lost or stolen after delivery, you will need to file a claim with the shipping carrier.
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6. Returns and Refunds
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6.1 Return Policy
We accept returns of unopened, unused, and undamaged Products within 7 days of delivery. You must contact us at info@essiencareproducts.com to initiate a return. You are responsible for return shipping costs unless the return is due to a mistake on our behalf. For more details, please refer to our Return Policy .
6.2 Refunds
Refunds will be processed within 30 business days of receiving the returned Product. Refunds will be made to the original payment method used at the time of purchase. Shipping fees are non-refundable unless the return is due to a mistake on our behalf.
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6.3 Non-Returnable Items
Certain items are non-returnable, including; opened cosmetics, gift cards, final sale items. For more information, please check our Return Policy.
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7. Intellectual Property
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7.1 Ownership
All content on this Site, including but not limited to text, images, logos, and software, is the property of ESSIEN CARE PRODUCTS and is protected by copyright, trademark, and other intellectual property laws.
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7.2 License
We grant you a limited, non-exclusive, non-transferable license to access and use the Site for personal, non-commercial purposes. You may not copy, distribute, modify, or create derivative works from any content on the Site without our prior written permission.
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8. Privacy Policy
Your personal information is processed in accordance with our Privacy Policy , which explains how we collect, use, and protect your data.
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9. Limitation of Liability
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9.1 Disclaimer
The Site and all Products sold through the Site are provided "as is" and "as available." We do not make any warranties, express or implied, regarding the Site or Products, including warranties of merchantability, fitness for a particular purpose, or non-infringement.
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9.2 Limitation of Liability
To the fullest extent permitted by law, ESSIEN CARE PRODUCTS shall not be liable for any indirect, incidental, or consequential damages resulting from your use of the Site or purchase of Products. Our total liability to you shall not exceed the amount you paid for the Products that are the subject of the claim.
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10. Governing Law and Dispute Resolution
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10.1 Governing Law
These Terms shall be governed by and construed in accordance with the laws of BELGIUM, without regard to its conflict of law provisions.
10.2 Dispute Resolution
Any dispute arising out of or relating to these Terms or your use of the Site shall be resolved through mediation or arbitration. If mediation or arbitration is unsuccessful, the dispute shall be settled in the courts of BELGIUM.
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11. Changes to These Terms
We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page with the updated Effective Date. Your continued use of the Site after any changes indicates your acceptance of the revised Terms.
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12. Contact Information
For any questions or concerns regarding these Terms, please contact us at:
ESSIEN CARE PRODUCTS
INFO@ESSIENCAREPRODUCTS.COM