Privacy Policy
Your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, make purchases, or interact with our services. By using our website, you agree to the practices described in this policy.
1. Information We Collect
We collect various types of information to improve your shopping experience and deliver our services effectively. This includes:
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Personal Information: When you place an order, create an account, or subscribe to our newsletter, we may collect personal details such as your name, email address, phone number, shipping and billing address, payment details, and other relevant information.
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Non-Personal Information: This includes data that cannot directly identify you, such as your IP address, browser type, device information, and browsing behavior on our website.
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Cookies: We use cookies and similar technologies to enhance your browsing experience, track user behavior, and analyze website traffic. You can control cookie preferences in your browser settings.
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2. How We Use Your Information
We use the information we collect for the following purposes:
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Order Processing: To process and fulfill your orders, send order confirmations, and provide customer support.
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Personalization: To customize your shopping experience and offer products or promotions based on your preferences.
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Marketing Communications: With your consent, we may send you marketing emails, newsletters, and promotional offers. You can opt-out of these communications at any time by clicking the "unsubscribe" link in our emails.
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Website Improvement: To analyze website usage, improve our site, and enhance customer service.
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Fraud Prevention: To detect, investigate, and prevent fraudulent transactions and unauthorized access to our systems.
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3. How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with trusted third parties under the following circumstances:
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Service Providers: We may share your information with third-party service providers that help us operate our business, such as payment processors, shipping partners, and marketing platforms.
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Legal Compliance: We may disclose your information if required to do so by law, in response to legal requests, or to protect our rights, property, or safety.
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Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.
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4. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
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5. Your Rights
You have certain rights regarding your personal information, including:
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Access and Correction: You have the right to access and update your personal information at any time by logging into your account or contacting us directly.
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Data Deletion: You may request the deletion of your personal data by contacting us. Please note that we may retain certain information for legal or business purposes.
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Marketing Opt-Out: You can opt out of receiving marketing communications by following the unsubscribe instructions in our emails or contacting us at [your email].
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Cookies Management: You can adjust your browser settings to block or delete cookies. However, doing so may affect the functionality of our website.
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6. Children’s Privacy
Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us, and we will take steps to delete the information.
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7. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any external sites you visit.
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8. International Data Transfers
If you are accessing our website from outside Belgium, please note that your information may be transferred to and processed in Belgium or other countries where our service providers are located. By using our services, you consent to such transfers.
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9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the "Effective Date" updated accordingly. We encourage you to review this page periodically for the latest information on our privacy practices.
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10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
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Email: INFO@ESSIENCAREPRODUCTS.COM